First reminder email sent after more technical difficulties

Our survey completion rate dropped off significantly after the responses the day of the initial notification (November 6th). Last week, we intended to send a remind on Wednesday, November 15th, but found that once again the permission to send an all employees or all students email had been revoked from our survey help email account. The reminder went out on Friday, November 17th, and we had another spike in survey completions that day.